We are committed to providing a high quality service to all our clients. However, if you are dissatisfied with the service that you have received, please feel free to call us and discuss your complaint. We feel this informal discussion and direct approach is often the best way to work together to resolve with any issues.
If you remain dissatisfied after discussing the matter, or if you prefer to formally lodge your complaint, please write to us with full details. We recommend that you include your name and reference number (if applicable). Your complaint will be dealt with in accordance with our Complaints Procedure set out below.
Supplementary Procedure for Mediation Complaints
Or Call me on 07533096837